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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All MALVERN products

The group "New Technologies" offers for review the products of the plant MALVERN: laboratory analyzers, diffraction detectors, granulometers, capillary rheometers
  • Flow Analyzers MALVERN
    Flow Analyzers
    Sysmex FPIA3000, etc.
  • Probe-granulometers MALVERN
    Probe-granulometers
    Parsum IPP 70-S, etc.
  • Chromatographic detectors MALVERN
    Chromatographic detectors
    Viscotek 270, etc.
  • Diffraction analyzers MALVERN
    Diffraction analyzers
    Mastersizer 3000, etc.
  • Light scattering systems MALVERN
    Light scattering systems
    Zetasizer Nano ZSP, etc.
  • Laboratory analyzers MALVERN
    Laboratory analyzers
    NanoSight LM10 et al.
  • Multi-detector systems MALVERN
    Multi-detector systems
    Viscotek TDAmax et al.
  • Capillary rheometers MALVERN
    Capillary rheometers
    Rosand RH2000 et al.
  • Dynamic shift rheometers MALVERN
    Dynamic shift rheometers
    Bohlin DSR et al.
  • Viscosity Analyzers MALVERN
    Viscosity Analyzers
    Viscosizer 200, etc.
  • Rheometers MALVERN
    Rheometers
    Kinexus DSR/DSR+, etc.
  • Complexes for chromatography MALVERN
    Complexes for chromatography
    Omnisec et al.
  • Mass measurement devices MALVERN
    Mass measurement devices
    Archimedes et al.
  • Granulometers MALVERN
    Granulometers
    Insitec et al.
  • Particle Analyzers MALVERN
    Particle Analyzers
    Morphologi G3 et al.
  • Particle Size Analyzers MALVERN
    Particle Size Analyzers
    Spraytec et al.

NEW TECHNOLOGIES GROUP

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